Invested in responsibility

Only adults 21+ should have access to tobacco and nicotine products. At PMI U.S., we take under-21 access prevention seriously and focus our efforts on responsible marketing, retail safeguards, and real-world monitoring. However, we recognize that we cannot achieve this goal alone. Underage prevention is a shared responsibility that requires collective effort from all stakeholders.

Our Commitment to Responsibility

How we do it

 

Our comprehensive 10-point approach includes responsible marketing practices,
retailer support programs, real-world monitoring, and a call for shared responsibility:

1. Age-gated
website access

We enforce rigorous online age verification (21+) for our branded websites, deploying third-party systems to independently confirm the age of every visitor.

Age-gated website access

2. Monitoring
underage use

We closely monitor reports of underage use, including through the CDC and FDA National Youth Tobacco Survey. The reported youth usage rates for nicotine pouches remain relatively low.

Monitoring underage use

3. Responsible 
marketing

Our marketing and advertising are directed to adult (21+) current nicotine consumers. Our advertising features only individuals aged 35 and over.

Responsible marketing
Invested in America

4. Retail technology
advancement

We are a founding board member and investor in TruAge®, a free retail technology that gives stores a more accurate way to detect fake IDs and restrict underage access.

Retail technology advancement

5. Responsible
social media

Our policies prohibit paying social media influencers to endorse our products. We routinely request the removal of inappropriate content online, to the extent possible.

Responsible social media

7. Innovation for
age restriction

We invest in exploring new technologies, such as TruAge®, to further limit the visibility of and restrict access to nicotine products by those under 21.

Innovation for age restriction

6. FDA
Regulation

Our goal is to offer a comprehensive portfolio of scientifically-substantiated  smoke-free products. Our portfolio includes the first nicotine pouch to receive premarket tobacco product authorization, as well as the first snus and heated tobacco products authorized as modified risk tobacco products from FDA.

FDA Regulation
Retail Marketing

8. Enforcement

We work with U.S. Customs and other authorities to support efforts to curtail the sale of illicit products.

Enforcement

9. Responsible
retail practices

We serve as an Advisory Council member for We Card, championing comprehensive training for retail employees, alongside in-store signage emphatically underscoring the minimum age of 21 for purchasing nicotine products.

Responsible retail practices

10. Mystery
shopping

We support the FDA’s mystery shopper program to check retailer compliance with the federal law for minimum age of purchase. We regularly monitor inspection reports and take appropriate actions with our retail partners.

Mystery shopping

Learn more about our efforts
to prevent
 underage access

 

 

Responsible Marketing

Responsible Marketing

Responsible Retail

Responsible Retail

Real-World Monitoring

Real-World Monitoring